Cookie Policy

Cookies are small text files placed on your device when you visit a website. They help the site recognize your device and remember information about your visit, such as your preferences and login status. Similar technologies include web beacons, pixels, and local storage.

Cookies can be "first-party" (set by the website you are visiting) or "third-party" (set by a service other than the website you are visiting). They can also be "session" cookies (deleted when you close your browser) or "persistent" cookies (remaining on your device for a set period).

Magellan CRM uses cookies and similar technologies to:

• Keep the site reliable and secure
• Remember your cookie preferences across visits
• Understand how visitors move through our website so we can improve it
• Measure the effectiveness of our marketing campaigns
• Load support chat when you choose to allow it

We use the Magellan custom consent banner, a first-party consent experience built for this website. It stores your choice in this browser under magellan_cookie_consent_v1 and uses your selection to update Google Consent Mode before non-essential Google Tag Manager activity runs.

These cookies are strictly necessary for the operation of Magellan CRM. Without them, core functionality such as logging in, navigating between pages, and accessing secure areas of the platform would not work.

• Authentication cookies: Verify your identity and keep you securely logged in during your session.
• Security cookies: Help detect and prevent fraudulent activity and protect against unauthorized access.
• Load-balancing cookies: Distribute traffic across our servers to ensure consistent performance.

Essential cookies cannot be disabled, as they are required for the Service to function properly.

Analytics cookies help us understand how visitors use Magellan CRM by collecting information about page visits and navigation patterns. This helps us improve the website and understand which content is useful.

• Website measurement: Track page views and visitor journeys through Google Tag Manager only after analytics consent is granted.
• Performance insight: Identify pages that need clearer content or a smoother experience.
• Product interest: Understand which topics visitors engage with most.

You can opt out of analytics cookies through your cookie preferences. When analytics consent is off, Magellan does not send client-side page-view events through Google Tag Manager.

Marketing cookies are used to measure campaign performance and, where enabled, support relevant advertising. These cookies are optional.

• Campaign measurement: Attribute demo requests and sign-ups to the channels that introduced visitors to Magellan.
• Advertising platforms: Allow advertising tags to run only after marketing consent is granted.
• Retargeting: Support relevant Magellan CRM content after a visitor leaves our website, where applicable.

Marketing cookies can be disabled through your cookie preferences without affecting core website functionality.

Some website features rely on third-party services. These may include:

• Google Tag Manager: Used to manage analytics and marketing tags. Non-essential tags are gated behind your consent selection.
• LeadConnector support chat: The global chat widget loads only when support chat consent is granted.
• User-requested forms: Contact and demo forms may load embedded LeadConnector form experiences when you choose to open or submit those pages.

Third-party cookies are governed by the respective privacy policies of those services. We carefully vet our partners and use consent controls where required.

You have several options for managing cookies:

• Magellan custom consent banner: When you first visit our site, you can accept all optional cookies, reject non-essential cookies, or manage analytics, marketing, and support chat separately.
• Cookie Settings: You can reopen your preferences from this Cookie Policy page or the footer.
• Browser settings: Most browsers allow you to block or delete cookies through their privacy settings. Note that blocking essential cookies may prevent some requested website functionality from working properly.
• Opt-out links: For analytics tools like Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.

Changes to your cookie preferences take effect immediately for future tag behavior. Existing third-party cookies that were previously set may remain until they expire or you delete them manually.

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "last updated" date. We encourage you to review this page periodically.